Terms and Conditions

Terms and Conditions

These are NOT standard terms and conditions. There is important information specific to mailing to prisons and jails included here. Please Read This. 

Prisons have many rules. We want to help you send books, magazines and calendars to inmates and Send a Smile to Your Loved One in Prison.

 

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy

 

IMailToPrison.Com use of personal information that you may submit to IMailToPrison.Com through this Web site is governed by the IMailToPrison.Com Privacy Policy: We will NOT sell/share or give your private information to any other business.

 

Customer Service Policy

 

To the best of our ability the owner and staff of IMailToPrison.Com will help our customers have a successful experience shopping with us for your loved one in prison.  If we see a problem with your order that would prevent the inmate from receiving the publication(s) that portion of the order will be adapted, cancelled, or refunded.  Customers will receive an email or phone call to explain the problem or to work out a solution if possible. However:

 

 In no case does a customer’s failure to know or provide information required for an inmate purchase, delivery, and/or product approval obligate this business to refund the purchase price of goods and/or services.

 

Because we are both a real bookstore and secure website (separate from with no customer  access)  IMailToPrison.Com and The Paperback Shop can mail books to inmates in most prisons and jails.  Our return address on the package will match the requirements of that prison or jail. 

Consumer Agreement

 

Packages of books, calendars, and back-issue magazines not to Texas State Jails and Prisons:

 

Orders for inmates not in the custody of TDCJ, including but not limited to; other U.S State Prisons, county jails, city jails, detention centers, federal institutions, and inmates temporarily moved from TDCJ to another custody:
 
Every prison and jail system has a different set of specific guidelines regarding publications to inmates.  Packages of books, back issue magazines and calendars are guaranteed to be delivered by USPS the prison or jail, not guaranteed approved for that inmate.   

Customers are responsible for determining that the chosen product will be approved by the regulations of that facility, and that that facility will accept the products. 
EACH county jail enforces its own policies, not that of the state.  Information regarding a county's policy can often be found on the county sheriff’s website either with mail policy or with the visitation policy, or by calling the county jail.  It is possible that the prison or jail will have unpublished rules on specific types of publications.
 
Books, back issue magazines, and calendars are not shipped from the publishers, and will not be allowed in facilities that require publisher shipping.
Magazine subscription are mailed by the publisher.  In those states and institutions with “approved vendor only” regulations, I MailToPrison.Com and The Paperback Shop are not approved unless specifically mentioned in that policy.
 
Information provided in our  Prison Policies page is often helpful. Included there are rules for sending books to certain jails that we have researched. All information has been gathered from resources provided by the various state and jail websites and other sources.  We cannot guarantee the completeness or accuracy of this information. If a customer is aware of updates or corrections to the information provided on this website, please contact us.


Packages of books, calendars, and back-issue magazines to Texas (TDCJ) State Jails and Prisons: (not county run prisons)

 

Our Products are Guaranteed TDCJ Approved as published in General Information Guide for Families of Offenders.  In case of dispute these are the guidelines for replacement and reimbursement:
Books (new & used, paperback& hardcover) Calendars and Back-Issue Magazines: These are all approved items for Texas State Prisoners to receive.  
 
IMailToPrison.Com is a Texas Department of Criminal Justice approved vendor, known by mailrooms as a "good source."

New or Used Books & Back Issue Magazines: TDCJ Guarantee:
If any publication not described as sexually explicit on this site is denied by a TDCJ unit it will be replaced. New books will be replaced by a new book of the same or lower price as mutually agreed upon.  Used book(s) and sets replaced based upon availability of mutually agreed upon used books at The Paperback Shop (the bookstore). Books that are special ordered or otherwise requested by the customer are not guaranteed. Grab Bags: If three or more books in any one grab bag are denied they will be replaced by books of the same genera and shipped at no charge.


Magazine subscriptions:  

 
Magazines subscriptions are not packages. Subscriptions are filled by the publishers and are approved by every just about every  prison system most other facility that we have researched.  Due to the time involved, magazine subscriptions are not recommended for jail inmates.
 
Individual issues of otherwise approved magazines may be denied for content. (For example: a hunting magazine with an outdoor survival article, a tattoo magazine with a tattoo of a naked lady, any magazine with a detailed description or illustration of gun assembly)  Other specific situations and reasons for denial will apply to other prison systems. IMailToPrison.Com is not responsible for denial of individual issues of magazines.  

Addiction treatment Facilities in TDCJ may deny issues of magazines due to images of alcohol or tobacco. Our Texas page has more information.

It is very important that customers inform us if your inmate is moved or released.  IMailToPrison.Com can change the address with the publisher.  We also recommend submitting a change of address for with USPS. It is likely that one or two issues of a magazine will be missed when a subscriber is relocated.

Publisher set up subscription lists one or more issues in advance, so no matter from whom you order, as a general rule,
  • weekly subscriptions take 6 to 10 weeks to start,
  • monthly subscriptions take 8 to 12 weeks to start
  • bi-monthly and quarterly subscriptions take 10 to 16 weeks to start.
 
Status requests for non-delivery complaints cannot be made on magazines until at least 8 weeks after an order has been submitted

 

Shipping:

 

All products are mailed via United States Postal Service (USPS) and we provide our customers with tracking information on packages.


Most  packaged orders are shipped within two business days after being placed. Many times, books are mailed to inmates on the same day.  If any item is out of stock and backordered the customer will be notified.  An expected date of shipment will be provided. If necessary or possible other options will be provided to the customer via email.

 

Magazine subscriptions take several weeks to process. See Above.  A time-frame based on industry standards is provided instead of tracking, once the subscription order has been processed.

 

Once the facility mail room receives the package or magazine, delivery of books and other publications to the inmate may take days or weeks.


The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the United States Post Office. 
For more information read our FAQ's.


Any books shipped to the bookstore by inmates or their families and friends to The Paperback Shop will be credited as posted within the bookstore that credit can be used to discount items  purchased from the bookstore, The Paperback Shop.  Credit will not discount items on the website.  In accordance with and in respect to the policies of TDCJ and other prison systems, we will not ship books brought to the store by family and friends to their inmate.

 

Return Policy

In no case does a customer’s failure to know or provide information required for an inmate purchase, delivery, and/or product approval obligate this business to refund the purchase price of goods and/or services.

Customers will be notified by email of returned packages.  If no response is received within 21 days, returned publications will be donated to insidebooksproject.org.
 
Customers not shipping to Texas Department of Criminal Justice facilities are responsible for determining if the chosen product will be approved by the regulations of that facility
.

Any package returned to IMailToPrison.Com / The Paperback Shop due to customer error or a change of the inmate's address can be reshipped for the cost of postage plus $1. If The Paperback Shop is required by USPS to pay return postage to receive a package that was refused and returned do to any error not the part of the store, that return postage will also be charged to the customer. Customers will be notified by email if a package is refused/returned; returned packages will be held for not less than 30 days.

We cannot refund money for magazine subscriptions
 since we remit money to a subscription agency for those orders and cannot get it back after the order is placed; we are unable to refund the subscription. Non-service and missed issues must be reported within 30-60 days of issues not being received.


NO REFUNDS of full product price will be made once an order for new books or calendars has been accepted by our distributor warehouse, or once used books or back issue magazines or new books from our location have been mailed except in case of errors made by The Paperback Shop and IMailToPrison.Com. 

Any error of this business is our responsibility.  If we make an error, we will replace or reship or refund. 


Sales Tax

IMailToPrison.Com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and local tax rate, 8.25%. This sales tax will be collected on all products.  

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. IMailToPrison.Com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. IMailToPrison.Com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL IMailToPrison.Com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by IMailToPrison.Com.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. IMailToPrison.Com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not IMailToPrison.Com.

The inclusion of material on this server does not imply any endorsement by IMailToPrison.Com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although IMailToPrison.Com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

Legal Notice

All notices from IMailToPrison.Com to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to IMailToPrison.Com shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

IMailToPrison.Com
4817 FM 646 Rd E, Suite C
Dickinson, Tx 77539
Delivery shall be deemed to have been made by You to IMailToPrison.Com five (5) days after the date sent.

Copyright
All content appearing on this Web site is the property of:
IMailToPrison.Com
4817 FM 646 Rd E, Suite C
Dickinson, Tx 77539
Copyright © 2005-2022 IMailToPrison.Com. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2005-2022 IMailToPrison.Com. All rights reserved.



Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by IMailToPrison.Com. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of IMailToPrison.Com or any third party, except as expressly granted herein.



Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed, or updated without notice. IMailToPrison.Com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if IMailToPrison.Com believes that customer conduct violates applicable law or is harmful to the interests of IMailToPrison.Com and its subsidiaries.

Miscellaneous

VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. IMailToPrison.Com and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of IMailToPrison.Com shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and IMailToPrison.Com with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and IMailToPrison.Com with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by IMailToPrison.Com. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.